Placing your order on our website is easy. All the details about placing your order with us are listed below. If you need any help, don’t hesitate to contact us via email, live chat, or phone and we will be happy to guide you through all the process!
Step 1 - Make Your Choice
On the description page you can find information ‘What is in the price’ – this list includes all the options that come with a card by default – you don’t need to pay extra money for envelopes or custom printing of invitations. Invitations from the luxury collection may include more free options than other cards (for example Virginia invitation includes 5 items and 2 additive services). The additional options from the pricing table are paid. Such options like ‘guest names printing’ and ‘envelope printing’ cost 0.35 USD per card/envelope. Some cards could have another additive options such as ‘additive inserts’ or ‘rsvp envelope printing’, or ‘invitation boxes’. If you wish to order service/item from the table, input please the required quantity in the boxes. The total price will be counted automatically. We offer flexible system of quantity discounts for the wedding invitations. On the description page there is also a button 'Samples' - read more about how to order samples on our website.
Step 2 - Personalization
Our team worked out different styles that are very popular among our customers. These styles could be browsed in the section ‘DESIGN & FONT STYLES’. Look through and choose the style and color you prefer to be applied on your invitation.
Step 3 – Shopping Cart
Click ‘ADD TO CART’ after you have completed all the sections on the description page. In the pop up menu select 'PROCEED TO CHECKOUT' or select 'VIEW OR EDIT YOUR CARD'. In the shopping table you will be able to see a list of ordered items along with additive services, their quantities and prices. On this stage you can still change the quantities or go back to the description page if needed. Select please your country from the ‘Country of Delivery’ list – this information will be used for automatic calculations of delivery cost. Tick the ‘United States’ option for delivery anywhere in the USA. Tick ‘Worldwide’ for any other destination than United States. Read more about ‘Worldwide Delivery’. The price of delivery will be added to the total sum of order. An estimated time of delivery will appear in the table. Select please the preferable payment option and fill in your shipping details.
Step 4 – Checkout
For the payment transaction click please the ‘CHECKOUT’ button. Once your method of payment is ‘With a Card or via PayPal’ you will be redirected to the secure page where you can select the payment method: - with a card (Visa Classic, Visa Electron, MasterCard, Maestro, American Express) - through your PayPal account (if you have it). After payment has been sent you will receive a confirmation and we will see it as well. When the preferable method of payment is bank transfer (remittance, online banking etc.) tick the button ‘Create Invoice’. The invoice will be generated and sent to your e-mail automatically. Please contact us when the payment is done.
Step 5 – Proof Approval
As soon as order is placed our friendly and knowledgeable designer will contact you with questions, mock-ups, proofs or changes. You will see 1 or 2 versions of wording design applied against the photograph of the card. Proofs of invitations take 1-2 business days. We start printing only after a final mock-up is approved. Check your proofs carefully – it is a responsibility of customer to provide us with accurate text information.
Step 6 – Printing & Assembling
All printing is done digitally on our professional printing machine. The printing style is flat, which best compliments our high-quality shimmer and matt card stock and results in crisp text and saturated color. Printing typically takes 5-7 business days. All the invitations are shipped fully assembled – all the ribbons are tied, pockets are glued, sides are folded etc. Your order will be thoroughly packaged in protective plastic to ensure arrival in good condition.
Step 7 - Delivery
Your order will be delivered according to the terms outlined in the Shopping Bag. A confirmation letter with tracking information will be e-mailed upon delivery. Your order will be trackable via the DHL website.